• Resolved digitalnauras

    (@digitalnauras)


    dears my gross without VAT line is calculating the gross in the wrong way.
    the gross without the VAT field is wrong and the VAT5% is wrong as well. how can we fix this and where can we adjust them? this is critical please because related to invoices and clients are seeing this.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 16 through 24 (of 24 total)
  • Thread Starter digitalnauras

    (@digitalnauras)

    wrong calculation: GROSS is wrong it should be like the RSP, price of the SKU, and check the fonts. Why they are like this? this is now an updated invoice: https://prnt.sc/wngt9c

    Plugin Contributor Ewout

    (@pomegranate)

    If you get these totals in the Simple template too, it means there are also hooks to override the order totals in your theme functions.php
    The default output from WooCommerce does not contain the totals “Gross” or “Gross without VAT”.

    I’m afraid we cannot help with this because these are customizations.

    Thread Starter digitalnauras

    (@digitalnauras)

    but can you help with the fone, the CSS in order details where it mentioned SKU with the attributes how to fix the font size and make them all align together in a nice way?

    Plugin Contributor Ewout

    (@pomegranate)

    The sku is normally the same size as the variation meta (/attributes), so this too is overriden somewhere. I suspect you’ll find some styles overrides in functions.php.

    Thread Starter digitalnauras

    (@digitalnauras)

    ok fine noted. but what about the calculation? how can I fix the wrong calculation of the GROSS and the GROSS Without VAT? is it inside the plugin and invoice.php or function.php?

    Thread Starter digitalnauras

    (@digitalnauras)

    I fixed the fonts and everything is great now. my only remaining problem is to hide the line of GROSS and fix the calculation of GROSS without VAT. can you help me please to do that? is it from invoice.php or function .php?

    Plugin Contributor Ewout

    (@pomegranate)

    most likely a filter in functions.php, since you mentioned switching to the built-in Simple template gave you the same results.

    Thread Starter digitalnauras

    (@digitalnauras)

    Dear, kindly note when I added WC smart COD fees, I have the gross without VAT wrong value again. it is adding the smart COD fees to the gross without VAT. check this invoice how it is calculating wrong: can you advise? https://prnt.sc/yoq1ou

    Thread Starter digitalnauras

    (@digitalnauras)

    WHEN INSERTING SMART COD and adding fees for the cash on delivery service. the price without VAT of the items is wrong. he is adding the COD fees to the price without VAT, check this sample for your reference: https://prnt.sc/yoq1ou check the numbers, they are all wrong.

Viewing 9 replies - 16 through 24 (of 24 total)

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