not good enough

@patriceplrservices

Thank you for your feedback, Petra.

We notice you modified this review today, but an important clarification:

Your original review (from October/November 2025) was based on support from our former contractor Ehtisham. We parted ways with him on December 1st, 2025.

Since then (10 days ago), you have not contacted our official support team. This means your review—even after today’s modification—still reflects Ehtisham’s support performance, not WebinarIgnition’s actual official support.

Here’s what’s changed since December 1st, 2025:

• No contractors—direct access to our development team
• Issues resolved within hours (see our commit activity: https://bitbucket.org/WP-Leads-Plugins/webinarignition/commits/branch/release%2Fmain)
• Weekly live Q&A webinars with me personally
• Proper escalation processes

We understand your frustration with Ehtisham’s support—that’s exactly why we no longer work with him.

If you’re willing to experience WebinarIgnition’s actual official support (not a contractor who no longer works with us), please reach out through our support portal. The support experience you had with Ehtisham no longer exists.

Best regards,
Tobias
WebinarIgnition Development Team