• Resolved imelda222

    (@imelda222)


    Gravity forms signature field is not showing when the PopUp Maker plugin is activated. Is anyone else having this problem? Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Bel

    (@belimperial)

    Hello @imelda222

    Thank you for reaching out, and we’re sorry the Gravity Forms signature field is not showing when Popup Maker plugin is active.

    Our developer investigated the issue and shared a possible fix to add to their code in Gravity Forms last March 25, 2022.

    Gravity Forms support have forwarded our request to their development team.

    Please, could you reach out to Gravity Forms support for a status update about the forwarded fix?

    We have a temporary fix with their permission. If you’re comfortable using custom code, could you give this a try, add it to your child theme’s function.php file?

    https://gist.github.com/marklchaves/96aadb6dc86e4e66642baa3d66c5d2d1

    Note: The YOUPATHGOESHERE is optional. You can uncomment this line and put your path if you want the JS to load only on a specific page.

    We hope that helps. Please let us know how it goes, or if you have questions.

    Thank you!

    Plugin Support mark l chaves

    (@mlchaves)

    Hey @imelda222,

    We got some great news from the Gravity Forms team.

    Chris replied
    May 16, 12:28am
    Hi Mark. The zero-width issue for the signature field was fixed in the Signature Add-On v4.2, which is the latest release. It’s in the Signature Add-On changelog (not Gravity Forms Core):

    https://docs.gravityforms.com/signature-change-log/#4-2-2022-02-17

    Can you please update your Signature Add-On to v4.2 and let us know how that goes?

    Thanks so much 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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