Gravity Forms and SMTP

  • alyssaster

    (@alyssaster)


    12 years, 2 months ago

    The site in question: http://www.oasysic.com/contact

    I’m having issues with Gravity Forms admin notifications. Currently there are three different email domains set to receive the notifications. Everyone receives them, except for the one @oasysic.com. This user can receive emails, but is unable to receive notifications from the site.

    The @oasysic.com emails are handled via Google Apps. I have tried using an SMTP plugin with Gmail configurations, but then the site is not able to send anything out or even connect to the mail server.

    We did not experience any of these problems when we were testing from our dev server. It’s something we’re only now experiencing since the site is on a different, “live” server. I’ve been trying to communicate with the web host of the “live” server, but so far he has been unsupportive in trying to resolve the issue.

    Can anyone offer any insight as to why this is happening on the new server, and what I can do to fix it so that the people with @oasysic.com emails can receive notifications from the site?

    (Also any advice on how to communicate this all to the web host would be helpful too.)

    Thanks in advance!

Viewing 1 replies (of 1 total)
  • Dave Naylor

    (@wpranger)

    12 years, 2 months ago

    If two out of three people are receiving the emails, the problem isn’t a WordPress one. It’s a possiblity that the oasysic.com emails aren’t actually leaving the server and are perhaps being delivered to local user accounts.

    You need to read the server mail logs to see what’s actually happening.

Viewing 1 replies (of 1 total)

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