Google taxonomy mapping not saving

  • Resolved dimiro93

    (@dimiro93)


    2 weeks ago

    Hello,

    I’m using the Product Feed Pro plugin to create a feed for Google Shopping. Everything is fine, except a small, strange behaviour when creating the categories mapping.

    So, I add the Google categories mapping to my shop categories, but after a certain category (matisse) and all other categories listed after Matisse, the mapping is not saved.

    I add the correct mapping, click save and when the page refreshes, the mapping is empty for these categories. If I make any changes to any category above Matisse, the change is saved. Its like there is a ‘limit’ as to how many categories you can map.

    I have tried typing and selecting the google category and copying form the parent with both arrows.

    Any idea what is happening?

    The Product feed Pro is at the last update, while WordPress is v6.7.5 and WooCommerce is v9.8.3. I know they are outdated but we can not update it now.

Viewing 1 replies (of 1 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    1 week, 1 day ago

    Hi @dimiro93 ,

    For reference how many categories are you trying to map? In most cases, we don’t limit this so I think it might be due to your plugins/site being outdated.

    Could you please check what happens when all your themes and plugins are updated to the latest version and see if that fixes it?

    Also, do try some basic debug to check for any conflicts. Do this by only having Woocommerce, storefront theme and product feed pro plugin

Viewing 1 replies (of 1 total)

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