Plugin Support
Darian
(@d0153)
Hi @thor666
Thanks for reaching out. Let me help you with this one.
I attempted to replicate the issue on my test site, but everything is working as expected. I wasn’t able to reproduce the problem you described.
It’s possible that a plugin or theme conflict on your site is causing the problem. To help isolate the issue, I recommend running a quick conflict test: activate only our plugins along with a default WordPress theme like Twenty Twenty-One, and then check if the issue still occurs.
If everything works as expected in that setup, you can begin reactivating your other plugins and theme one by one. This will help pinpoint exactly what’s triggering the conflict.
I highly recommend doing this on a staging site to keep your live site safe and uninterrupted. If you haven’t set one up yet, the WP Staging plugin makes the process quick and easy—it just takes a few clicks.
If that doesn’t help, could you provide the version of the following? This will help me understand how your system is set up.
- PHP
- WordPress
- The Events Calendar
- Theme
Plugin Support
Darian
(@d0153)
Hi there,
It looks like we haven’t heard back from you in a while, so I’ll go ahead and close this thread for now. If you need further assistance, feel free to reopen this thread or open a new one.
