Google error for missing size and color

  • Resolved ghostgear101

    (@ghostgear101)


    5 years, 2 months ago

    Hello, recently i have been getting feed warnings in my merchant center account. It said i have missing values for Color and SIZE. I looked at the seed and it has the color and size in the title. On my field mapping i have it configured for g:color = Color (custom attribute), g:size = Size (custom attribute). Has something changed with how i’m suppose to configure it? This just recently happened

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • supportadtribes

    (@supportadtribes)

    5 years, 2 months ago

    Hi,

    Thanks for reaching out.

    Nothing has changed in the plugin with regards to feed configuration or addition of attribute values. Did you check the content of your feed if the sizes and color really are in your feed?

    Thread Starter ghostgear101

    (@ghostgear101)

    5 years, 2 months ago

    Yes I checked. The color and size show in the title. It isn’t a separate line for color or size.

    supportadtribes

    (@supportadtribes)

    5 years, 2 months ago

    I meant, do you have a <g:size> and <g:color> field in your feed and does it contain values?

    If you want we can also check for you? Please share with us the plugin debug.log if you want us to have a look. Instructions on how to retrieve the debug.log can be found here: https://adtribes.io/send-your-debug-log-to-support/

    Thread Starter ghostgear101

    (@ghostgear101)

    5 years, 2 months ago

    Ok, I just sent it over.

    Thread Starter ghostgear101

    (@ghostgear101)

    5 years, 2 months ago

    To answer your question. No it isn’t a line for either of those in the feed. I do have it in the field map though.

    supportadtribes

    (@supportadtribes)

    5 years, 2 months ago

    Then you, most likely, created a wrong field mapping.

    Did you check the drop-downs on the field mapping page to see if there is perhaps another(s) attribute in the dropdown that has size or color in it? Try mapping the g:size and g:color fields to those instead and check the feed after re-processing it.

    Thread Starter ghostgear101

    (@ghostgear101)

    5 years, 2 months ago

    That worked. I changed it to size/color (dynamic attribute). Thanks for your help

    supportadtribes

    (@supportadtribes)

    5 years, 2 months ago

    Perfect, good to hear that solved the issue at hand.

Viewing 8 replies - 1 through 8 (of 8 total)

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