Google Ads Conversion Tracking Stopped Working

  • Resolved matinique12

    (@matinique12)


    4 years ago

    Good afternoon,

    Have always been a happy user of the plugin, but the Google Ads conversion tracking stopped working around the 17th of March.
    The Analytics integration (not trough the plugin) is still working and measuring conversions.

    I would love to find a solution as quick as possible. Can it have something to do with your latest update?

    Thank you very much!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author alekv

    (@alekv)

    4 years ago

    Hi @matinique12

    Could you first update to version 1.15.2.

    Then I detected Autoptimize on your website. It should work with Autoptimize enabled, but maybe you have some setting I haven’t tested yet.

    Let me know when you done those changes and I’ll take another look.

    Regards
    Aleksandar

    Plugin Author alekv

    (@alekv)

    4 years ago

    One more thing. Maybe simply deleting the cache could solve the issue as well.

    Thread Starter matinique12

    (@matinique12)

    4 years ago

    Thanks for the fast response.
    I cleared the cache and updated the plugin!
    Not 100% sure if it works now, just checked the thankyoupage and it seems to work.
    Can you maybe verify?

    Best regards,

    Matinique

    Plugin Author alekv

    (@alekv)

    4 years ago

    Yes, I can confirm it works now.

    What cache do you use, only Autoptimize or something else on top of that?

    Thread Starter matinique12

    (@matinique12)

    4 years ago

    Thanks! Will let you know if the tracking is going correct again.

    Both the plugins Autoclear Autoptimize Cache and Autoptimize are installed.

    Thanks again!

    nickfarelli

    (@nickfarelli)

    4 years ago

    i have the same problem. today noticed that conversions weren’t tracked for a week. plugin updated automatically 13 hrs ago.

    i now deleted the cache.

Viewing 6 replies - 1 through 6 (of 6 total)

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