Hi @monicp ,
Thank you for sharing your feedback and for the kind words! We really appreciate it.
I’d love to understand a little more about what happened with the support emails. You said that Microsoft 365 blocks emails and that using a Gmail account worked better.
Could you please tell us a little more about what happened on your side? For example, were our replies not reaching your Microsoft 365 inbox, or were our emails being blocked or sent to spam?
If you don’t mind, could you please share a few more details about the issue you faced when trying to contact our support? This will help us understand what happened and improve our support process.
Thanks again for taking the time to share your experience. We really appreciate your help in making our support better.
Best regards,
Emon Akter Sourov
Thread Starter
monicp
(@monicp)
Hi Emon, sorry for the inconvenience but someone took my credentials illegally to leave this comment. I changed my password already.