Support » Plugin: WordPress Backup to Dropbox » fatal error loading WordPress Backup to Dropbox

  • Resolved kshitijjain


    It successfully installed but when i click on Backup Settings, It shows this error.

    Installing this on Techfreeks


    There was a fatal error loading WordPress Backup to Dropbox. Please fix the problems listed and reload the page.

    If the problem persists please re-install WordPress Backup to Dropbox.

    Error message: Response cannot be null

    Plz tell me how to solve this

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Michael De Wildt


    Do you get that message even when reloading the page?



    Yes i am getting the same error.



    Plz help me, i wanna solve this problem

    I am also having this exact same error on my Dedicated Server.

    I have made sure Curl is enabled in Apache, and it is.

    Does anyone else have any other suggestions for us?

    can you view your error_log file in the root directory or in wp-includes and let us know if there is anything else.

    Does this help?

    Fatal error: Uncaught exception ‘Exception’ with message ‘Response cannot be null’ in /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Dropbox/Dropbox/OAuth/Consumer/ConsumerAbstract.php:249 Stack trace: #0 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Dropbox/Dropbox/OAuth/Consumer/ConsumerAbstract.php(54): OAuth_Consumer_ConsumerAbstract->parseTokenString(NULL) #1 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Classes/class-dropbox-facade.php(71): OAuth_Consumer_ConsumerAbstract->getRequestToken() #2 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Classes/class-dropbox-facade.php(65): Dropbox_Facade->init() #3 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Classes/class-dropbox-facade.php(35): Dropbox_Facade->__construct() #4 /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/wp-backup-to-dropbox.php(87): Dropbox_Facade::construct() #5 [internal function]: backup_to_dropbox_monitor(”) #6 /home/s in /home/s80/public_html/wp-content/plugins/wordpress-backup-to-dropbox/Dropbox/Dropbox/OAuth/Consumer/ConsumerAbstract.php on line 249

    I am having the same problem. 🙁

    Hey guys,

    Michael discovered the issue and it going to be adding a more descriptive error message soon.

    Plugin Contributor Michael De Wildt


    Hey guys,

    This error is because your server does not have access to the internet. Please check that your firewall is allowing outbound connections on port 80.


Viewing 9 replies - 1 through 9 (of 9 total)
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