givewp token to integrate paypal

  • Resolved prillou28

    (@prillou28)


    1 year, 7 months ago

    Hi I was not able to link paypal to the givewp form and this is what they replied in French, which means that givewp must ask for a new token for my helpinghands.fr account since the one available has expired,thank you for your help:

    ___________________________________________________________________________________________________

    Dans votre description, vous avez inclus un Access Token ; cependant, le « nonce » de cet Access Token spécifie l’heure et la date à laquelle l’Access Token a été créé « 2024-11-26T17:14:46 » ou il y a quelques jours environ. Un Access Token n’est valable que pendant 8 heures. Puisque GiveWP tente d’utiliser un Access Token expiré il y a quelques jours, il a reçu le message « error » : « invalid_token », « error_description » : « Access Token non trouvé dans le cache ».

    Pour résoudre cette erreur, GiveWP doit demander un nouveau Access Token et utiliser ce nouveau Access Token au lieu de celui expiré. Pour obtenir de l’aide pour que GiveWP demande un nouveau Access Token, veuillez contacter l’assistance de GiveWP.

    Je vous présente mes excuses pour la gêne occasionnée. Merci d’utiliser PayPal et passez une excellente journée !

    Cordialement,
    Ronak | Assistance technique aux commerçants de PayPal

    ref:_00D30LaY._500PXL0f0g:ref

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    1 year, 7 months ago

    Hi @prillou28 ,

    Glad you reached out! Happy to help.

    That error is usually related to caching. GiveWP doesn’t usually play well with Caching. Can you try clearing your cache and then disabling your caching plugins (if you have any), before connecting to PayPal? In your shoes I would also try to connect after logging in in incognito mode.

    If that doesn’t resolve it, please send along the URL of your form.

    Furthermore, please send along your System Info.

    Navigate to Donations → Tools → System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    That will give me some more context to be able to help.

    Looking forward to helping you get to the bottom of this!

    Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    1 year, 6 months ago

    Hi @prillou28 ,

    It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

    Have a great day!

    Thread Starter prillou28

    (@prillou28)

    1 year, 6 months ago

    Thank you very much Robin ! I haven’t yet had the time to look into it yet since I am trying to finish the website first and parameter all the rest after.

    I will get back to you !

Viewing 3 replies - 1 through 3 (of 3 total)

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