• Resolved asadewumi

    (@asadewumi)


    I added the Give widget to the menu bar but it is not working, I need help

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi there.

    Glad you reached out.

    I accessed your site here https://ramhealthempowermentinitiative.org/donations/givewp-donation-form/ and the form worked as expected. Can you clarify what is not working exactly?

    ​Also, please send along your System Info.

    Navigate to Donations –> Tools –> System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    That will give me some more context to be able to help.

    Thread Starter asadewumi

    (@asadewumi)

    I am referring to the GiveWP Donation Widgets for Elementor plugin. Before the GiveWP 3.0, I had the Donate button widget on the header and it was functional but has now stopped since the upgrade.

    WordPress Environment
    
    Home URL: https://ramhealthempowermentinitiative.org
    Site URL: https://ramhealthempowermentinitiative.org
    WP Version: 6.3.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Show on Front: page
    Page on Front: Home (#21)
    Page for Posts: News (#32)
    Table Prefix Length: wp_2p45mg_
    Table Prefix Length: 10
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded Server Environment Hosting Provider: DBH: mysql.ramhealthempowermentinitiative.org, SRV: ramhealthempowermentinitiative.org
    TLS Connection: Connection uses TLS 1.3
    TLS Connection: Probably Okay
    Server Info: nginx/1.25.2
    PHP Version: 8.1.17
    PHP Post Max Size: 512 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    PHP Max Upload Size: 512 MB
    cURL Version: 7.81.0, OpenSSL/3.0.2
    SUHOSIN Installed: –
    MySQL Version: 8.0.32
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    gzip: ✔
    GD Graphics Library: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ GiveWP Configuration GiveWP Version: 3.0.4
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: All Database Migrations Completed.
    Database Tables: ✔ wp_2p45mg_give_donors✔ wp_2p45mg_give_donormeta✔ wp_2p45mg_give_comments✔ wp_2p45mg_give_commentmeta✔ wp_2p45mg_give_sessions✔ wp_2p45mg_give_formmeta✔ wp_2p45mg_give_sequential_ordering✔ wp_2p45mg_give_donationmeta✔ wp_2p45mg_give_revenue✔ wp_2p45mg_give_migrations✔ wp_2p45mg_give_log
    GiveWP Cache: Enabled
    GiveWP Cache: ✔New Donation✔Donation Receipt✔Donation Processing Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
    Upgraded From: 3.0.2
    Test Mode: Disabled
    Currency Code: NGN
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://ramhealthempowermentinitiative.org/donation-confirmation/
    Failure Page: https://ramhealthempowermentinitiative.org/donation-failed/
    Donation History Page: https://ramhealthempowermentinitiative.org/donor-dashboard/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Offline Donation, PayPal Donations
    Default Payment Gateway: Offline Donation
    PayPal IPN Notifications: N/A
    Donor Email Access: Enabled
    Stripe Webhook Notifications: N/A Active GiveWP Add-ons Other Active Plugins Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3
    All in One SEO: by All in One SEO Team – 4.4.9.2
    BoldGrid Easy SEO: by BoldGrid – 1.6.13
    BoldGrid Gallery: by BoldGrid.com – 1.5.1
    BoldGrid Inspirations: by BoldGrid – 2.8.0
    Crio Premium: by BoldGrid – 1.10.3
    Docket Cache: by Nawawi Jamili – 23.08.01
    DreamHost Panel Login: by DreamHost, danielbachhuber – 1.0.0
    Elementor: by Elementor.com – 3.17.1
    ElementsKit Lite: by Wpmet – 3.0.0
    EWWW Image Optimizer: by Exactly WWW – 7.2.1
    GetGenie AI: by getgenieai – 3.8.5
    Nginx Helper: by rtCamp – 2.2.3
    Post and Page Builder: by BoldGrid – 1.25.1
    Post and Page Builder Premium: by BoldGrid – 1.1.1
    Total Upkeep: by BoldGrid – 1.15.7
    Total Upkeep Premium: by BoldGrid – 1.5.9
    WooCommerce: by Automattic – 8.2.1
    Wordfence Security: by Wordfence – 7.10.6
    WPForms Lite: by WPForms – 1.8.4.1
    Wp Social: by Wpmet – 2.2.5 Inactive Plugins Theme Name: Crio
    Version: 2.21.1
    Author URL: https://www.boldgrid.com/
    Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme
    Plugin Support Matheus Martins

    (@matheusfd)

    Hello, @asadewumi,

    I’ve made an attempt to reproduce the issue you’re encountering by setting up a site with Elementor, GiveWP, and the GiveWP Donation Widgets for Elementor plugin. However, I’ve been unsuccessful in replicating the error despite several attempts.

    In order to assist you better, could you please provide me with a step-by-step guide on how to replicate the issue? For instance, listing the plugins you’ve added, the menu setup, form creation, and any other relevant steps would be incredibly helpful.

    By providing these details, you’ll greatly aid us in identifying the problem accurately. Until we can successfully replicate it, it’s challenging to pinpoint the issue.

    We’re here to support you in resolving this matter and appreciate your assistance in getting to the bottom of it.

    Thread Starter asadewumi

    (@asadewumi)

    Thanks for staying in touch.

    I just tried the widget again, I added the GiveWP Donation Form to Header Column 1 and it worked. Although before now, it only displays the button icon when selected but all the options now are showing the full details instead of a single button that could be easily placed beside the Menu on the Header.

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @asadewumi.

    Could you record a quick screencast showing me what is happening and what you were expecting to happen?

    If you want a popup to show up instead of redirecting the donor to the donation form page, we wrote an article you can use as a starting point: https://givewp.com/add-give-form-popup-to-menu/.

    Looking forward to helping you get to the bottom of this!

    Plugin Support Matheus Martins

    (@matheusfd)

    Hi there.

    It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

    Have a great day!

    Thread Starter asadewumi

    (@asadewumi)

    Hi,

    I resolved to add a Donate link as part of the tabs of the header and made the header sticky.

    Meanwhile, I configured paypal credit card as part of donation options but I am getting Cannot read properties of undefined (reading ‘cardFields’) error when I click on donate.

    What do I do?

    https://drive.google.com/file/d/1PlOYN8fh5Mq8OIjDuDbs04tn-tZFbX7S/view?usp=sharing

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘GiveWP Donation Widgets for Elementor’ is closed to new replies.