Apologies for the delay getting back to you. We haven’t been able to repro the issue, so we wondered if you were still having this problem. I wonder if it’s an older version of the plugin and it just needs an update? You may need to click Update from your Installed Plugins view in the Dashboard. Let us know if that does the trick.
I have Getty Images 2.4.3. and the same problem 🙁
Thanks for checking the plugin version, akaback, and confirming that this is an issue for you on the latest version. Can you provide more details about your environment?
WP version
Theme name (for example, is this a custom theme?)
Browser name and version
OS name and version
That might help us re-create the environment to help troubleshoot this issue. Thanks!
Of course:
WP 4.5.2
Theme: Flymag https://pl.wordpress.org/themes/flymag/
Browser: 50.0.2661.102 m
Windows 10.
p.s. Now I test it with Mozilla Firefox 46.0.1 – the same problem.
Thanks for the quick response akaback! I’ll report this to our engineering team, and hopefully they can re-create the environment so we can tackle this issue once and for all. I’ll keep you posted.
