Getting send error

  • hhawk_99

    (@hhawk_99)


    11 years ago

    Hi,
    Email before download had been working great but we recently changed hosting servers and now I am getting a red box with below message:

    Failed to send your message. Please try later or contact the administrator by another method.

    Any ideas on why this is happening would be much appreciated.

    Thanks!

    https://wordpress.org/plugins/email-before-download/

Viewing 1 replies (of 1 total)
  • dtynan

    (@dtynan)

    11 years ago

    The most likely reason is that your new hosting provider has different default options in php.ini regarding how errors are displayed (or not displayed). Most likely they have it set to do errors to the screen. Some unimportant error occurs during the ajax transaction when EBD is submitted & that extra error text gets shoved into the ajax response & messes it up. That’s just a guess though, since you didn’t provide any URL or anything. But, that’s where I’d look first.

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: dtynan
  • Last activity: 11 years ago
  • Status: not resolved