Getting EU User consent error

  • Resolved harley

    (@arshi01)


    5 years, 7 months ago

    Hello. For the past few days, I’m getting this error on the Adsense dashboard
    “We’ve detected an issue on your IAB TC string on one or more of your sites or apps. These errors may affect your ability to serve ads to European users. A detailed report is available for you on the EU user consent page.”
    It’s error 2.1a
    Can you please help me solve it?

Viewing 7 replies - 16 through 22 (of 22 total)
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  • Thread Starter harley

    (@arshi01)

    5 years, 5 months ago

    Hi. Just wanted to let you know that the issue has been completely resolved and the error went away today. Thanks for your help.

    Plugin Author Thomas Maier

    (@webzunft)

    5 years, 5 months ago

    Thanks for letting me know!

    Thread Starter harley

    (@arshi01)

    5 years, 5 months ago

    Hello. I have another question. I want to disable some ad units on mobile, but the ads are still showing despite selecting desktop in the device section. Please help

    henningaa

    (@henningaa)

    5 years, 4 months ago

    Hi Harley,

    Thanks for reaching out.

    Would you please be so kind and open a new topic with this new question? Please also provide a link to the page where the issue occurs.

    Best regards,
    Henning

    Thread Starter harley

    (@arshi01)

    5 years, 4 months ago

    I’m sorry for that. That issue has been solved. But there’s something I need to ask about the EU consent issue. Even since I applied the consent setting, the impressions have gone down by an average of 20%. Is there any way to fix it?

    Thread Starter harley

    (@arshi01)

    5 years, 4 months ago

    Hello. There’s a major issue on my end. Firstly, the ads stopped showing on my website last evening. This problem has been fixed now, but there’s another issue I’m facing with Advanced Ads. When I’m checking the privacy setting, as mentioned in the manual, the ads are not appearing, and that includes Adsense ads. It was working fine until today. Please help.

    Plugin Author Thomas Maier

    (@webzunft)

    5 years, 4 months ago

    Hi @arshi01, I just saw your last post by accident since I am not monitoring resolved threads. Please open a new one.

    Thanks,
    Thomas

Viewing 7 replies - 16 through 22 (of 22 total)
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