Support » Plugin: NextGEN Facebook » Getting an HTTP 500 error

  • Resolved dyetube

    (@dyetube)


    Whenever I try to “save all plugin settings”, I get an HTTP 500 error. How do I fix this issue?

    The page I need help with: [log in to see the link]

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  • Plugin Author JS Morisset

    (@jsmoriss)

    An HTTP 500 error is a generic error thrown by the web server – there’s no way to know what it causing the issue unless you look in the web server logs for a more complete error message. I would contact your hosting provider and have them look into the problem – it could be caused by an old / buggy version of PHP, old PHP library files (ImageMagick, for example), lack of memory, etc. Your hosting provider should be able to determine and fix the issue for you.

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