Getting a 400 error when using a plugin | WordPress.org

Resolved Vera Schafer
(@vschafer)

3 years, 2 months ago

I have been unable to use the RankMath bot. According to my web hosting service it is blocked by your Clean Talk Spam Protect plugin. Please let me know what I need to do, not only to whitelist their IP but also to prevent similar issues with other plugins installed on my site. Thank you

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Support sergecleantalk
(@sergecleantalk)

3 years, 2 months ago

Hello,

Please add IPs of RankMath bot to whitelists here:

https://cleantalk.org/my/show_private?service_type=spamfirewall

The guide is here:

https://cleantalk.org/help/sfw-blacklist-usage

You can also disable the Anti-Crawler feature if you don’t want to block any bots (WordPress Dashboard -> Settings -> Antispam by Cleantalk)

If you have more questions please contact us by our private Ticket System:

https://cleantalk.org/my/support/open

WordPess.org Support Forum is for plugins only, not the service

Viewing 1 replies (of 1 total)

The topic ‘Getting a 400 error when using a plugin’ is closed to new replies.

In: Plugins
1 reply
2 participants
Last reply from: sergecleantalk
Last activity: 3 years, 2 months ago
Status: resolved