Gets stuck on creating zip archive

Hi there,

Please see here for hanging backups: https://bwp.hmn.md/support-center/troubleshooting/#bkpspin

If troubles persist, would it be possible for you to reach out to us through our dedicated BackUpWordPress Support channel by enabling support?

You can follow this guide on how to do so: https://bwp.hmn.md/support-center/enable-support

Cheers!
Owain