Generic Exception
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I’ve got two Contact 7 forms pushing to Salesforce Web-to-Case (below) and Web-to-Lead. I’m receiving the following process result while in debug mode “Exception:common.exception.SalesforceGenericException” and I’m not able to push past it. Any thoughts on how to troubleshoot this?
*** Service *** Array ( [name] => Salesforce - Web-to-Case [url] => https://www.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8 [forms] => Array ( [0] => cf7_5604 ) [success] => [failure] => [timeout] => [mapping] => Array ( [0] => Array ( [val] => 1 [lbl] => OID [src] => 00D80000000PQrw [3rd] => oid ) [1] => Array ( [lbl] => Your Name [src] => ContactName [3rd] => SuppliedName ) [2] => Array ( [lbl] => Company [src] => Company [3rd] => SuppliedCompany ) [3] => Array ( [lbl] => Email [src] => Email [3rd] => SuppliedEmail ) [4] => Array ( [lbl] => Quick Description of the Problem [src] => subject [3rd] => Subject ) [5] => Array ( [lbl] => Long Description [src] => Description [3rd] => Description ) [6] => Array ( [lbl] => Reason for Case [src] => reason [3rd] => Reason ) [7] => Array ( [lbl] => Priority [src] => priority [3rd] => Priority ) [8] => Array ( [lbl] => Type of Case [src] => type [3rd] => Type ) [9] => Array ( [lbl] => Estimated Number of Hours [src] => EstHours [3rd] => 00N80000004zYs9 ) [10] => Array ( [val] => 1 [lbl] => Status [src] => New [3rd] => Status ) [11] => Array ( [val] => 1 [lbl] => Case Origin [src] => Web [3rd] => Origin ) ) [separator] => , ) *** Post (Form) *** https://nowitmatters.com/support/ Array ( [_wpcf7] => 5604 [_wpcf7_version] => 4.1.1 [_wpcf7_locale] => en_US [_wpcf7_unit_tag] => wpcf7-f5604-p5601-o1 [_wpnonce] => 635bbec723 [ContactName] => Warren Wade [company] => Now IT Matters Again [email] => warren+testtesttest@nowitmatters.com [phone] => 123654789 [reason] => Bug/Problem (user error/config problems) [priority] => High [type] => Problem [EstHours] => 4 [subject] => Jalldooekkw [Description] => Lkijasdlfkjasdfoiju [_wpcf7_is_ajax_call] => 1 ) *** Post (to Service) *** Array ( [timeout] => 10 [body] => Array ( [oid] => 00D80000000PQrw [Subject] => Jalldooekkw [Description] => Lkijasdlfkjasdfoiju [Reason] => Bug/Problem (user error/config problems) [Priority] => High [Type] => Problem [Status] => New [Origin] => Web ) ) *** Response *** Array ( [headers] => Array ( [date] => Tue, 21 Apr 2015 17:02:41 GMT [set-cookie] => BrowserId=IKV3pXuKShenhtMqL5yb1Q;Path=/;Domain=.salesforce.com;Expires=Sat, 20-Jun-2015 17:02:41 GMT [expires] => Thu, 01 Jan 1970 00:00:00 GMT [cache-control] => private,s-maxage=0 [content-type] => text/html;charset=UTF-8 [is-processed] => true Exception:common.exception.SalesforceGenericException [connection] => close ) [body] => [response] => Array ( [code] => 200 [message] => OK ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => BrowserId [value] => IKV3pXuKShenhtMqL5yb1Q [expires] => 1434819761 [path] => / [domain] => .salesforce.com ) ) [filename] => )
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