• Resolved hassingram

    (@hassingram)


    I have an issue with this page using the Photo Gallery plugin, users are unable to navigate the menu when on this page which is showing the gallery.

    I am using a Mikado Theme (Renovator) and this issue seems to be only on the latest models of Apple Iphones.

    Any assistance would be great.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dear @hassingram,

    Sorry for the belated response.

    We could not reproduce the case on our end.
    Can you please share some screenshots?
    A video recording will help us understand the situation fully.

    Sincerely,

    Thread Starter hassingram

    (@hassingram)

    Hello Asya,

    To reproduce the error you can simply goto the following link: https://retail.fairpriceexeter.com/gallery/ and try to click on the navigation menu items from that page to goto other pages on the site.

    NOTE: This error is only happening with Iphones.

    Regards

    • This reply was modified 6 years ago by hassingram. Reason: with iphones only edit

    Dear @hassingram,

    We tried to check the issue using different iPhones but could not detect the issue.

    I am extremely sorry for this situation.

    Would you please provide a few screenshots or a short recording so we could understand the problem?

    Thank you for your cooperation.

    Sincerely,

Viewing 3 replies - 1 through 3 (of 3 total)

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