@tkfranzen – Generally this will fall to a conflict with another active plugin that is causing the JavaScript and CSS NextGEN Gallery needs to not be loaded.
Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?
If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.
If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.
Thanks!
– Cais.
I’m having the same issue.This seemed to have happened when I updated WordPress today. I don’t have many other plugins and have deactivated some with no change. This is my page http://zerostreet.com/illustrations/
And here are the list of my other plugins:
123ContactForm for WordPress
Akismet
Auction Nudge
Jetpack by WordPress.com
JR Favicon for WordPress
NextGEN Gallery
One-Click Child Theme
Page Links To
Social Media Widget
Widget Logic
Any help would be appreciated!
I appreciate the response, thank you! When searching via Google I found this CSS that I added to my theme additional CSS. And I switched to an Imagely theme, Free Spirit thinking that would certainly be supported by NextGen. And I turned off all non-essential plug-ins. That may be helping because I no longer see the problem using Firefox which is my default browser and what I use for editing. But neither Chrome nor Microsoft Edge will show my pages correctly. Other than the home page they still want to show the old theme with the single column display issue. I’ve cleared cache on each of the browsers. My website is TeriFranzenPhotography.com. If you use Chrome or Edge to look at any of the galleries you should see the issue. Here is an example URL for one of my galleries that appears incorrectly for me:
http://www.terifranzenphotography.com/gallery/birds/raptors/owls
It would be great to know how it displays for someone other than me using all three of those browsers.
Thank you,
Teri
I did some searching through my file structure via FTP and Blue-host has this endurance-page-cache folder with cache files for all of my pages and posts. I tested just deleting one of them and now Chrome shows the correct theme. At first all looked great. But I’m still having troubles with the single column display in Chrome and Edge.
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This reply was modified 9 years, 4 months ago by
tkfranzen.
@tkfranzen – I would suggest this cache related correction you made may need to be applied in general across your entire site. Again, this does appear to be a caching issue and if that caching service is being provided by your web host (in this case Bluehost) you may need to work with their support team to see how best to change its settings or worst case you may need to disable it (which should not be necessary).
Thanks!
– Cais.
The original issue still wasn’t resolved with or without the caching problem. That only made it more frustrating. I wound up installing the Justifiable Grid plug-in. Using that to take over all of my NextGen gallery codes seems to work like a charm. @zerostreet might want to try this. Thank you for your support!
Thanks! I gave up as well and tried the PHOTO GALLERY plugin it has a feature to import NextGen galleries and is also working great!
@tkfranzen – Thanks for the update!
– Cais.
