Galleries not Loading

  • Resolved brandonsmee

    (@brandonsmee)


    8 years, 8 months ago

    Envira Lite Version 1.6.1.6

    We recently updated some of the photos and titles of the galleries on this website, but now some of them are not able to load for some reason. They just sit loading forever when previewed on their webpages. The problem doesn’t occur with all galleries, but with some of the ones we updated. Do you have any insight into what the problem might be?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • jamzth

    (@jamzth)

    8 years, 8 months ago

    Hi @brandonsmee,

    Thanks for reaching out with this issue.

    It looks like one of the recently updated captions/titles is breaking the layout from fulling loading. Would you mind sharing what is contained in those captions/titles for the first several images? Thanks so much!

    Thread Starter brandonsmee

    (@brandonsmee)

    8 years, 8 months ago

    Sure thing.

    Title 1: 20170246

    Title 2: 20170247

    Title 3: 20170248

    Title 4: 20170249

    Title 5: 20170250

    jamzth

    (@jamzth)

    8 years, 8 months ago

    Hi @brandonsmee,

    It appears that everything is up and going now. If I may, what was the issue?

    Thanks in advance!

    Thread Starter brandonsmee

    (@brandonsmee)

    8 years, 8 months ago

    I looked around the internet and found it was an issue with the name of the photo. The program was thinking it was a number and not a string. So I went through and added letters to the beginning of all the photo names just to be safe.

    jamzth

    (@jamzth)

    8 years, 8 months ago

    Thanks @brandonsmee, I’ve informed the developers about this. 😉

    jamzth

    (@jamzth)

    8 years, 7 months ago

    Marking this as resolved. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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