Functionality on Mobile

  • alusk

    (@alusk)


    1 week, 3 days ago

    Hi,

    On desktop, the pop-up icon to comment on highlighted text shows up well and works. However, on mobile versions of the site (tested with Apple iOS), I noticed that the icon does not show up. You can still comment generally, but cannot highlight specific text like on the desktop version.

    I was wondering if this is something being worked on, fixed, or if this is an error on my end. Any information would be greatly appreciated.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Multicollab

    (@multicollab)

    5 days, 9 hours ago

    Hi @alusk

    Thank you for reaching out and for the detailed feedback.

    At the moment, adding highlight comments is only supported on desktop devices. On mobile devices, you can still view existing highlighted comments and add regular comments, but creating new highlight comments isn’t currently supported.

    This feature is already on our roadmap, and we plan to include mobile support for highlight comments in an upcoming release.

    We appreciate your patience and thank you for your suggestion!

    • This reply was modified 5 days, 9 hours ago by Multicollab.
    Plugin Support Rishi Shah

    (@rishishah)

    3 days, 10 hours ago

    Hello @alusk

    Thank you for reporting this issue and for your patience.

    We’re happy to let you know that this issue has been resolved in the latest version of the plugin. Please update to the most recent release and check if everything is working correctly on your mobile device.

    If you still experience any problems after updating, please let us know along with your device, browser, and plugin version, and we’ll be happy to assist further.

    Thanks again for helping us improve the plugin!

Viewing 2 replies - 1 through 2 (of 2 total)

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