Functionality on Mobile

  • Resolved alusk

    (@alusk)


    2 months, 1 week ago

    Hi,

    On desktop, the pop-up icon to comment on highlighted text shows up well and works. However, on mobile versions of the site (tested with Apple iOS), I noticed that the icon does not show up. You can still comment generally, but cannot highlight specific text like on the desktop version.

    I was wondering if this is something being worked on, fixed, or if this is an error on my end. Any information would be greatly appreciated.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Multicollab

    (@multicollab)

    2 months ago

    Hi @alusk

    Thank you for reaching out and for the detailed feedback.

    At the moment, adding highlight comments is only supported on desktop devices. On mobile devices, you can still view existing highlighted comments and add regular comments, but creating new highlight comments isn’t currently supported.

    This feature is already on our roadmap, and we plan to include mobile support for highlight comments in an upcoming release.

    We appreciate your patience and thank you for your suggestion!

    Plugin Support Rishi Shah

    (@rishishah)

    2 months ago

    Hello @alusk

    Thank you for reporting this issue and for your patience.

    We’re happy to let you know that this issue has been resolved in the latest version of the plugin. Please update to the most recent release and check if everything is working correctly on your mobile device.

    If you still experience any problems after updating, please let us know along with your device, browser, and plugin version, and we’ll be happy to assist further.

    Thanks again for helping us improve the plugin!

    Thread Starter alusk

    (@alusk)

    1 month, 3 weeks ago

    Thank you! The new features work wonderfully on both Samsung and Apple phones.

    Plugin Support Rishi Shah

    (@rishishah)

    1 month, 3 weeks ago

    Hi @alusk

    Thank you so much for confirming that the new mobile highlighting feature is working well on both Samsung and Apple devices. We really appreciate you taking the time to test it and share your feedback.

    If you have a moment and are happy with the plugin, we would be very grateful if you could consider leaving a review on the plugin directory. It helps other users know what to expect and supports our continued development.

    Of course, there is absolutely no obligation. We’re just glad the feature is working for you!

    Thanks again,

Viewing 4 replies - 1 through 4 (of 4 total)

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