Functionality Issues

  • Xpressteachers

    (@xpress1234)


    7 years, 9 months ago

    We have installed this plug-in but are having the following issues:

    1. The subject in saved email templates is not showing when sent to the recipient

    2. When an email is sent the recipient receives blank content

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter Xpressteachers

    (@xpress1234)

    7 years, 9 months ago

    sorry website https://xpressteachers.com

    Plugin Author Techspawn

    (@techspawn1)

    7 years, 9 months ago

    Hello Xpressteachers,

    Can you please confirm WordPress, plugin version you are using so that we will try to reproduce same at our end.
    Also you can take a demo of the plugin here and find if you are facing the issue at the demo as well.

    Url : https://demo.techspawn.com/wp_email_users
    un : admin
    password : pass123

    Thread Starter Xpressteachers

    (@xpress1234)

    7 years, 9 months ago

    Thank you for your reply. We can confirm that we are using version 1.5.2
    We are still experiencing the same issues, the mail is being successfully delivered, but still no content or subject.

    Plugin Author Techspawn

    (@techspawn1)

    7 years, 9 months ago

    Hello Xpressteachers,

    please let us know WordPress version you are using. Are you facing the same issue with the demo as well?

    Here:
    Url: https://demo.techspawn.com/wp_email_users
    un: admin
    password : pass123

    • This reply was modified 7 years, 9 months ago by Techspawn.
    Thread Starter Xpressteachers

    (@xpress1234)

    7 years, 9 months ago

    Hello,

    We have used the demo & it works fine, we were able to send and the content and subject was visible. However, we are still having issues with the one on our website. Could you please send an email address were we could send our login details so that you can have a look. That maybe the best way to move forward.
    Thanks

    Plugin Author Techspawn

    (@techspawn1)

    7 years, 9 months ago

    Hello, please send your details here :

    https://techspawn.com/connect-with-techspawn/

    Looking forward to helping you out..!!

    Thread Starter Xpressteachers

    (@xpress1234)

    7 years, 9 months ago

    Details has been sent as instructed.
    Thanks

    Plugin Author Techspawn

    (@techspawn1)

    7 years, 9 months ago

    Hello Xpressteachers,

    Thank you for the details. Please be patient till we are looking into it.

    Plugin Author Techspawn

    (@techspawn1)

    7 years, 4 months ago

    Hello @xpress1234,

    We have released an updated version, so please update it and if you still face issue please contact us.

    Dan14

    (@dan14)

    7 years, 4 months ago

    I just downloaded the plugin and I have the same issues, empty subject and content. I dont want to use templates. I tried 8 times with php mails and smtp, subject and content of the emails are all empty. In the sent emails log it also shows the subject is empty.

    It looks like this is an an ongoing issue. Is there a solution to this? I am using php 7.0.30 and the latest wordpress version. I used email to list where I am the only one in the list.

    • This reply was modified 7 years, 4 months ago by Dan14.
Viewing 10 replies - 1 through 10 (of 10 total)

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