Hi, actually IOS devices no longer support fullscreen view for virtual tours or most online videos. It is a restriction from Apple.
It works fine on all other devices.
Thread Starter
raba34
(@raba34)
Hi,
sorry, but if I use Safari on iPad, it works!
Only if I use Chrome, there is the issue.
Best regards,
Ralph
Thread Starter
raba34
(@raba34)
Addendum:
If I remember correctly, it previously worked in the free version with Chrome. Since then, there has been no new version of the operating system of iOS.
Thread Starter
raba34
(@raba34)
Hello,
I repeat: when I watch the tour with Safari on an iPad, it is possible to switch on the fullscreen mode.
So it can’t be because of the iPad and therefore Apple, as it was written here.
It would be nice if I could get an answer.
Best regards,
Ralph
Hi @raba34 , as per our knowledge, IOS devices restrict fullscreen view on embedded media.
But we will test again from our end and give you an update.
Thread Starter
raba34
(@raba34)
Hello @sultan00rextheme ,
thank you very much for your effort.
For information only, the current status of the full screen problem is:
Tablet: iPad 2018, 6th gen,
Operating system: iPadOS 13.3.1,
Browser Chrome: Full screen is not possible and the square at the top left is missing for the full screen
Browser Safari: Full screen possible and the square at the top left for full screen is visible.
Best regards,
Ralph
