ftp install shows blanks

  • jcyoga18

    (@jcyoga18)


    10 years, 9 months ago

    I just followed the wp instructions for an ftp install and seemingly everything went as it should though to the “OK sparky…” window, from which I proceeded to install. I was then presented with a blank screen as http://dgyoga.com/wp (which is the subdirectory of the install) and the same blank screen for http://dgyoga.com/wp/wp-admin. I’ve got cpanel / ftp access. Any suggestions? Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator James Huff

    (@macmanx)

    10 years, 9 months ago

    Can you verify which version of PHP your server is running (you may need to ask your hosting provider)?

    Also, who is your hosting provider?

    Thread Starter jcyoga18

    (@jcyoga18)

    10 years, 9 months ago

    James, Thanks. The host is Netregistry http://www.netregistry.com.au. I can’t tell the php being used but I can see the config in cpanel.

    Thread Starter jcyoga18

    (@jcyoga18)

    10 years, 9 months ago

    James, I found the version – it’s 5.3 – and there’s a page of stuff listed with boxes to tick e.g. mysql is ticked. Thanks.

    Moderator James Huff

    (@macmanx)

    10 years, 9 months ago

    Ok, that shouldn’t be throwing blanks. Maybe one of the files was corrupted during transfer.

    Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Thread Starter jcyoga18

    (@jcyoga18)

    10 years, 9 months ago

    Thanks James, I’ve give it a crack 🙂

    Moderator James Huff

    (@macmanx)

    10 years, 9 months ago

    You’re welcome!

Viewing 6 replies - 1 through 6 (of 6 total)

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