Free Version – Exclude Defaults not active?

  • Resolved devdjny

    (@devdjny)


    4 years, 10 months ago

    Support says, “By default we exclude the default WordPress login page http://example.org/wp-login.php from showing the coming soon page. We also exclude any url with the term login, admin, dashboard and account in it.”

    Until a recent plugin update, I have found the above to be the case. However, I am now experiencing lockouts on wp-login.php, etc. using the free version. Are these default admin level exclusion pages now only settable via the Pro Version?

    Further in latest *free* Plugin Settings…

    Access Control > Exclude Defaults (greyed out/disabled on free version) — This is set to “NO” ……. “By default we exclude urls with the terms: login, admin, dashboard and account to prevent lockouts.”

    The way this is worded, and with the setting set to “NO” and not editable, suggests that these admin pages can only be excluded in the PRO version.

    Please clarify.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • pola11

    (@pmakabenta)

    4 years, 10 months ago

    @devdjny Yes, you are correct we excluded the admin by default and the Access Control is available in the Pro version where you have an option to enable it to include.

    It means even the Free version is still excluded.

    Can you check other plugin/s might conflict on it that it why it’s showing Coming Soon or if still can access the admin page, you can access your file then go to wp-content/plugins/ > rename our plugin?

    Thread Starter devdjny

    (@devdjny)

    4 years, 10 months ago

    Yes, that’s what i’ve been doing… Renaming the plugin to be able to see Admin/ login page. That’s the only thing that’s working for me. I have no caching on the site, which is in early development. After renaming, and logging in, I can rename back to proper plugin name and all works well for a few session and then this problem resurfaces. I am using default 2021 theme and plugins are minimal. I will attempt to deactivate all other plugins when this re-occurs and see if there is a conflict by reactivating one at a time.

    Suggestion: I would change the language of the setting in Access Control to say:
    Access Control > Exclude Defaults: YES, since this is quite confusing as NO. The default is they ARE excluded by default = YES. A setting of NO implies that they are NOT excluded by default. Does that make sense?

    Thanks

    Thread Starter devdjny

    (@devdjny)

    4 years, 10 months ago

    I DO realize that the toggle is to set it to NO (and it is actually set to YES). Perhaps a set radio buttons would be more clear.

    pola11

    (@pmakabenta)

    4 years, 10 months ago

    @devdjny Thanks for the update and the feedback. We will inform our developer of this.

Viewing 4 replies - 1 through 4 (of 4 total)

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