Free Shipping method not auto selected

  • Resolved carlos911

    (@carlos911)


    7 years, 9 months ago

    Hi,

    It seems that when a client selects the option of shipping to a different address the calculator of free shipping selects the Shipping fee by mistake. Is there any way to solve that?

    I´ve tried to deactivate other plugins

    This are my plugin versions:
    WC 3.4.0
    WP 4.9.8

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    7 years, 9 months ago

    Hi, @carlos911!

    Would it not be easier to just return the “Free shipping” method when its triggered/conditions are met, and hide all other methods? If that sounds like something you’d want to give a go, then please see:

    https://docs.woocommerce.com/document/hide-other-shipping-methods-when-free-shipping-is-available/

    Cheers!

    Thread Starter carlos911

    (@carlos911)

    7 years, 9 months ago

    An update of my problem Woocommerce seems to not allowing my clients so choose free shipping. I think is when they do the payment as guests. I´m receiving many complains.

    Please help!!!

    Thread Starter carlos911

    (@carlos911)

    7 years, 9 months ago

    I think I have solve my problem but I have to test it first.

    I have deleted and created again my shipping zones and seems to work now.

    I will post here if that didn´t work finally.

    Thread Starter carlos911

    (@carlos911)

    7 years, 9 months ago

    About my solution,

    The weirdest thing solve the autoselect the right shipping fee. Seems that in my WC if the local shipping zone (which is cheaper that the regular shipping zone) is not above the regular shipping zone then the calculator of shipping doesn’t select the free shipping method if you use the option to send to a different address and you are not logged in. I’m talking in the shipping panel inside woocommerce.

    I don’t know if this normal, I find ir a bit crazy that won’t work properly becouse of that.

    • This reply was modified 7 years, 9 months ago by carlos911.
Viewing 4 replies - 1 through 4 (of 4 total)

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