Free shipping Bar

  • immyali

    (@immyali)


    1 week, 4 days ago

    Hi I have set free shipping to £20 but the “free shipping” message appears in the cart without reaching this free threshold. It seems like it is adding shipping costs to the total which makes the total value exceed £20.

    When you add an item for £9.99 it states you need to another £10.01 for free shipping but then when you add another item for £9.99 it says for a second you need another £0.02 but then jumps to free shipping.

    The page I need help with: [log in to see the link]

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  • Plugin Support kotmateusz

    (@kotmateusz)

    6 days, 18 hours ago

    Hi @immyali
    Thank you for reaching out.

    Basically what you wrote is how free shipping bar works. If you set a free shipping to £20, and add an item for £9.99, it will say that you need £10.01 to get free shipping. It subtracts the value of the cart from the free shipping threshold.

    However, what I have seen is that you have a different bar in the side cart and different one in the cart. The bar in the cart is from our plugin, but this one from the side cart is not ours.

    Kind regards,
    Mateusz

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