Is there a redirect url in the form settings?
Thread Starter
Asitha
(@asitha)
Is your server on PHP 5.3+ ? If not, you need to upgrade to latest version of PHP. Check PHP version with http://wordpress.org/plugins/health-check/
Otherwise this sounds like a plugin/theme conflict.
To test for a theme conflict:
- Activate default Twenty Ten, Eleven, Twelve, or Thirteen theme
- Check to see if the issue still occurs
- If the issue does not occur after having activated the default “Twenty” theme, your theme is causing a conflict with landing pages.
To test for a plugin conflict:
- Deactivate ALL plugins
- Activate Landing Pages
- Check to see if the issue occurs
If the issue does not occur, one (or more) of your plugins is causing a conflict with Landing Pages.
To determine which plugin(s) is causing the conflict, follow these steps:
- Activate each plugin one by one
- Check to see if the issue occurs after each plugin is activated
Thread Starter
Asitha
(@asitha)
Hey,
Thanks for your help on this. I’ve done all the steps above and still can’t seem to get it working.
I switched to the Twenty Thirteen Theme, deactivated all plugins except for Landing Pages and still I can’t seem to get the form to redirect to the proper thank you page.
Test if your server has wp_mail enabled http://wordpress.org/plugins/check-email/
Also check if there are javascript errors on the form edit screen like http://www.youtube.com/watch?v=x19VOytW9DM
Thread Starter
Asitha
(@asitha)
Done the test for email, and it worked fine – I even received the test email.
Yesterday I did notice the javascript errors, but they were caused by my adblocker – once I disabled that, there were no more errors.
Are you running the latest version of landing pages and leads?
Delete both plugins and reinstall.
Next step would be turning on WP_debug to see what errors are being thrown
Thread Starter
Asitha
(@asitha)
I uninstalled and reinstalled the plugins yesterday as well, to no avail.
I turned on wp_debug, and it still just shows a blank page.
http://www.lightboxes.com/blog/industries/casinos-2/?lp-variation-id=0
WP_DEBUG true would have to throw errors. If its not then its a runtime issue with the PHP on your server timing out.
Increase the memory on the php http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Thread Starter
Asitha
(@asitha)
I checked my PHP.ini file, and its memory_limit was set to 64M. I also added define( ‘WP_MEMORY_LIMIT’, ’96M’ ); to my wp-config.php file and still the same issue.
I tried to use a default template, and still having the same problem.
You will need to email me FTP and wordpress admin credentials to david at inbound now dot com
I can’t reproduce this here
Thread Starter
Asitha
(@asitha)
Sent. Thanks for your help so far! I appreciate it.