• Resolved alemapetours

    (@alemapetours)


    The form part is shown correct and not. means the footer is shown in a long row of letters.

    How to fis this?

    this problem comes up to all my forms and it does not matter in which language it is in the shortcode of the form.

    kind regards

    Karl

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter alemapetours

    (@alemapetours)

    Theme is BYT (BookYourTravel) but here i use a child theme to make the changes.

    Plugins are as following:

    – Advanced Editor Tools (previously TinyMCE Advanced) Version 5.6.0
    – All-in-One WP Migration Version 7.51
    – All-in-One WP Migration Unlimited Extension Version 2.42
    – Antispam Bee Version 2.10.0
    – Arconix FAQ Version 1.9.2
    – Booking.com Product Helper Version 1.0.1
    – Borlabs Cookie – Cookie Opt-in Version 2.2.42
    – Classic Editor Version 1.6.2
    – Contact Form 7 Version 5.5.3
    – Contact Form 7 Style Version 3.1.9
    – Envato Market Version 2.0.6
    – Honeypot for Contact Form 7 Version 2.1
    – Imagify Version 1.10
    – Interactive World Maps Version 2.3.3.1
    – Max Mega Menu Version 2.9.5
    – Photo Video Gallery Master Pro Version 6.3
    – ProfilePress Version 3.2.5
    – Rank Math SEO Version 1.0.78
    – Slider Revolution Version 6.5.11
    – Social Warfare Version 4.3.0
    – Travelpayouts Version 1.0.18
    – VC Templates Import & Export Version 1.0.0
    – W3 Total Cache Version 2.2.1
    – WP-ServerInfo Version 1.66
    – WPBakery Page Builder Version 6.7.0
    – WPML Media Version 2.7.0
    – WPML Multilingual CMS Version 4.5.2
    – WPML String Translation Version 3.2.0
    – WPML Widgets Version 1.0.6

    Installed but deactivated
    – EWWW Image Optimizer Version 6.3.0

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and Classic Editor, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    BTW, the Contact Form 7 plugin has nothing to do with this issue. The footer exists outside the form.

    Thread Starter alemapetours

    (@alemapetours)

    Thank you for your answer. We switched to the original theme and the problem was gone in this case.

    Now we have to look what the theme support has to offer to fix this.

    Thank you for your support and we wish you nice christmas time.

    Kind regards
    Karl

Viewing 5 replies - 1 through 5 (of 5 total)

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