Hello there @migaleroc ,
MailPoet hides form images on mobile as they often do not look very good automatically resizing between desktop and mobile while also adjusting to fit within the form but you could try adding this CSS if you want to display the image on mobile as well:
@media screen and (max-width: 499px) {
.mailpoet_form_image {
display: block !important;
}
}
You can add that to the “Additional CSS” section in your Customizer under Appearance > Customize.
If you do not like the look of the form after adding this CSS code, simply delete the CSS code it and the form will go back to normal.
Regarding the form not being able to close when it’s vertical, this is an issue that can also be resolved with CSS. Kindly please send us a direct link to your form, so that we can inspect it and give you the correct CSS code that you’d need to use to fix this.
Looking forward to hearing back from you.
Have a great day!
Thanks,
I have enabled the form again and I can’t get it to be seen anywhere. Neither mobile nor PC. Is it possible that it is because I have another fixed bar type form on the home page?
Kind regards
Hi there @migaleroc,
Thanks for getting back to us!
- Does the same happens when you remove the additional CSS?
- What pages do you expect the form to appear on and where did it work before?
Also, please share a screenshot of your form placement settings similar to what you see here: https://kb.mailpoet.com/article/363-how-to-create-a-pop-up-slider-form#pop-up
Looking forward to hearing back from you!
Hi there @migaleroc,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
