Form Not Working on MOBILE

  • Resolved Marc G

    (@nuevavidatv28)


    5 years, 2 months ago

    Form works like a CHARM in desktop and tablet. however on any phone (android OR iphone) it does not work.
    the form does include the requirement of 3 images to be uploaded. The upload or attach has no issues from what I can see, there is no size limitation defined on the field level. get to submit button and click it on mobile and it just sits. Figured to give it sometime did it twice with 30 min in between and nothing.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Aurovrata Venet

    (@aurovrata)

    5 years, 2 months ago

    What tablet are you using? If it is Android or IOS then there is no difference with a mobile phone.

    I suspect that your submit button in the mobile screen is hiding below another element (a transparent one) and your touch event is not being triggered on the submit button.

    Inspect your submit button in a mobile resolution on your desktop to rule out the above.

    Thread Starter Marc G

    (@nuevavidatv28)

    5 years, 2 months ago

    Problem resolved – actually an issue with the File size AND the PHP version. Had to increase the upload size limits in my php.ini file.
    thank you!

    Thread Starter Marc G

    (@nuevavidatv28)

    5 years, 2 months ago

    sorry duplicate but forgot to choose the check box to close this.
    Problem resolved – actually an issue with the File size AND the PHP version. Had to increase the upload size limits in my php.ini file.
    thank you!

    Plugin Author Aurovrata Venet

    (@aurovrata)

    5 years, 2 months ago

    great, glad you resolved your issue!

    Do leave a review when you have a moment to spare.

Viewing 4 replies - 1 through 4 (of 4 total)

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