• Resolved eminfo

    (@eminfo)


    I have a form in my website (contact-form-7) and I notice that when the form is filled out and submitted using Internet Explorer, the information does not go through and a message indicates “Validation error”. When I use Chrome and FireFox, it works. How do I fix the Internet Explorer issue?

    Also, I would like to add some sort of message “Thank you for submitting” after a user submits the form. When I submitted the form using Chrome and Firefox, it waits a while, then clears all the information inputted but no message appears. This has confused my users thinking that the form did not go through and then they submit several times. Thus, I would like a “Thank you for submitting” message.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter eminfo

    (@eminfo)

    Thanks for the link.
    This is the code of the form which is HTML:
    [contact-form-7 id=”4790″ title=”WRE Workshop Request”]

    I used the HTML validator and I have 3 errors but I am not familiar with the wording and what I need to do:
    _____________________________________________________________________________________
    1. Unable to Determine Parse Mode!

    The validator can process documents either as XML (for document types such as XHTML, SVG, etc.) or SGML (for HTML 4.01 and prior versions). For this document, the information available was not sufficient to determine the parsing mode unambiguously, because:
    •in Direct Input mode, no MIME Media Type is served to the validator
    •No known Document Type could be detected
    •No XML declaration (e.g <?xml version=”1.0″?>) could be found at the beginning of the document.
    •No XML namespace (e.g <html xmlns=”http://www.w3.org/1999/xhtml&#8221; xml:lang=”en”>) could be found at the root of the document.

    As a default, the validator is falling back to SGML mode.

    2.No Character encoding declared at document level

    No character encoding information was found within the document, either in an HTML meta element or an XML declaration. It is often recommended to declare the character encoding in the document itself, especially if there is a chance that the document will be read from or saved to disk, CD, etc.

    See this tutorial on character encoding for techniques and explanations.

    3. Using Direct Input mode: UTF-8 character encoding assumed

    Unlike the “by URI” and “by File Upload” modes, the “Direct Input” mode of the validator provides validated content in the form of characters pasted or typed in the validator’s form field. This will automatically make the data UTF-8, and therefore the validator does not need to determine the character encoding of your document, and will ignore any charset information specified.

    If you notice a discrepancy in detected character encoding between the “Direct Input” mode and other validator modes, this is likely to be the reason. It is neither a bug in the validator, nor in your document.

    _______________

    Also, I used the Firebug to see the JavaScript code but I am not sure what am I supposed to be looking for in the code. I can only use Firebug in Firefox but my form does work in Firefox so I am not sure if I would be able to see any errors.

    When I submitted the form using Chrome and Firefox, it waits a while, then clears all the information inputted but no message appears.

    This indicates you have a JavaScript conflict with one of your plugins or WP theme. Do the usual “switch temporarily to a default WP theme & switch off all your plugins” dance to find the offender.

    Thread Starter eminfo

    (@eminfo)

    I am not sure what this is. Is this something that I have do in the dashboard of WordPresss (of my website)?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Maybe your theme has problems. Let me check the site.

    Thread Starter eminfo

    (@eminfo)

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Your theme has many problems. Try another theme.

    Thread Starter eminfo

    (@eminfo)

    What is a theme? How do I try another one?

Viewing 8 replies - 1 through 8 (of 8 total)

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