• Resolved Tympanon

    (@tympanon)


    Platinum user. Trying to export my form database with 2400 entries using “Export to CSV” button on “Message List” page, worked well last time half a year ago at around 1600 entries. But now I get a page telling me a critical error has occurred, and that an email has been sent with more info. In the email I find (translated):

    An error of type E_ERROR occurred on row 657 in the following file: ……/plugins/calculated-fields-form/cp_calculatedfieldsf_platinum.php. Error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes)

    I am using version 10.0.453.

    Any ideas on what is wrong, or how I could extract my database? It looks like I can view all of it entry be entry in the WordPress GUI “Message List”.

    Thanks in advance and thanks for a great product 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @tympanon

    As the error message indicates the number of rows in your database is huge, and the memory allocated to the PHP script on your web server is not enough to process all of them. So, it is required to allocate additional memory to the PHP script.

    Another alternative would be filtering the entries through the “messages” section to export only part of them.

    Best regards.

    Thread Starter Tympanon

    (@tympanon)

    Thanks, looks like I can filter on “2019” or “2020” and thereby export the data in two steps.

Viewing 2 replies - 1 through 2 (of 2 total)

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