Support » Plugin: AWeber Forms by Optin Cat » Form conversion question

  • Resolved queenbuzzy



    I’ve been testing out the plugin for the past 2 weeks and I’m not quite clear on some things:

    It shows in my OptinCat stats that I have had 22 conversions. Does that mean people who have filled out the form, but not necessarily confirmed? (I have a double opt-in list) That number doesn’t equal my Aweber stats.

    On Aweber, it shows that I have had 18 subscribers in the same time frame, (8 confirmed, 10 still pending.) 4 of those submissions have been through my sidebar form, and 3 have been through the subscribe page. While I have a “lightbox” form configured on Aweber forms, I don’t think OptinCat feeds through there because I have absolutely no submission stats there.

    I’m just trying to figure out if the 22 conversions are actually feeding through to my Aweber list, and if so, how I can have verified proof of that.

    Any help you can provide would be greatly appreciated. Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Author fatcatapps


    Hello queenbuzzy,

    Thanks for reaching out.

    A “Conversion” as counted by Optin Cat is any time a viewer fills out the form successfully. This however does not mean that the persons subscriber information will be added to your lists, or if they’ve confirmed.

    Aweber will automatically reject emails that look like trash accounts. Duplicate signups will show as a “Conversion” but will not result in any new additions to your lists, and people who do not confirm will not be added to your lists.

    Our “Conversion” tracking is intended only to track when our forms our successfully filled out. What happens after that is out of our hands, to be short.

    Hope that helps. Please let us know if you have any further questions.

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