Hi,
Sorry for the inconvenience. Could you try creating a new form with the mentioned changes instead of modifying the existing one? Please let us know if the issue still occurs with the new form.
Also, are you experiencing the same issue with the latest version? It might be caused by a data structure mismatch between the older and newer versions.
If possible, could you export the affected form and share the import file with us? That will help us investigate the issue more thoroughly.
Thank you
Yes, i experiencing the same issue with the latest version.
I just created new form, and the issue still the same, This is a video on how the issue looks like:
https://disk.yandex.com/i/F-3AzH-sSVeMOA
the import file is:
https://disk.yandex.com/d/6b59WoWd_0SpLw
Thank you for providing the details. We will review them and get back to you as soon as possible.
Hi,
I checked the reported issue by importing the provided file, but I couldn’t reproduce it. I don’t see this issue on my end.
https://www.awesomescreenshot.com/video/54057147?key=d2b5064f30d299638756189af0fd1196
The issue may be related to the database table columns that were introduced after the Single Listing Layout Builder feature was added.
Please add the following code to your child theme’s functions.php file and then check whether the issue is resolved. If it is, you can remove the code afterward, as it is only required for this one-time database update.
add_action( 'init', function () {
Rtcl\Database\Migrations\Forms::add_single_layout_column();
} );
Thank you
Thank you very much.
I added the code, and the issue is resolved. I removed the code afterward.
Hi,
We’re glad to hear the issue has been resolved.
If you encounter any other issues or have additional questions, we’ll be happy to assist you.
Thank you
