As mentioned in our previous reply, this forum is meant for general support with the core functionality of WooCommerce itself. Writing or providing custom code is not within the scope of our support policy.
I will recommend getting help from a professional web developer.
I just want to know in which file name to edit the URL, I didn’t need codes. Thanks
Is it adding/editing in functions.php?
Yes, that is correct.
Having said that, if you did not change the link before and it is not working, it is possible this is being caused by a theme or plugin conflict, as we mentioned before. So before making changes, I’d recommend doing a conflict test to see if the issue is solved.
To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.
If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.
Yes I changed the URL long time ago but now can’t find the file to edit. Updated WC many times did not override it. I still can’t find the file from My child theme.
Yes I changed the URL long time ago but now can’t find the file to edit. Updated WC many times did not override it. I still can’t find the file from My child theme.
Identifying such an issue can indeed be challenging. One suggestion that might help is to check your child theme’s functions.php file (or plugins like Code Snippets) to see if you’ve modified the lostpassword_url filter.
If that doesn’t resolve the issue, another approach you can try is accessing the site files via FTP, downloading your child theme, opening it in VS Code, and using CTRL + F to search across all folder files to pinpoint where you previously changed the URL.
If you’d like to have a developer help you with this, consider hiring a WooExpert.
In order to better understand what you would like to edit, please can you share a clear screenshot of what you are seeing on your end when inspecting the browser console?
Also, can you please share a screenshot of the “Account endpoints” on the WooCommerce > Settings > Advanced page?
If you do not already have a screenshot tool installed, Snipboard.io can be used for easily sharing screenshots.
After reviewing your screenshots, I noticed that the default URL for Lost Password https://mywebsite.com/my-account/lost-password/ has been modified to https://mywebsite.com/my-account/.
Please note that this is not something that can be done by simply updating a URL on one page or section. This is done via coding by using WordPress Hooks.
If you are not familiar with coding and WordPress Hooks, then I will suggest getting help from a professional web developer.
Please let me know if you have any other questions or need further assistance. 🙂
