Support » Plugin: BigContact Contact Page » Forbidden…bigcontact/include/contact-json.php

  • Resolved ste_barrett

    (@ste_barrett)


    Hi there,

    I installed BigContact (looks great btw) but have a few problems.

    First I couldn’t change anything in the form options, but I can probably work around that.

    Second – when I tick the boxes to add to a page they don’t do anything but I have just written the shortcode so that is not a problem.

    Third – when I do try to fill in the form and send it I get this:

    Forbidden
    You don’t have permission to access /~1968656.2150006/htdocs/andrewrugasira/wp-content/plugins/bigcontact/include/contact-json.php on this server.

    I have tried changing the permissions on my ISP to 7777 but it doesn’t make a difference.

    I am using
    WP 3.5.1
    BigContact 1.4.1

    I’m also using BuddyPress and BbPress plugins so not sure if this has any effect.

    Thanks for any help you can offer!
    Stephen

    http://wordpress.org/extend/plugins/bigcontact/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author arianKhosravi

    (@ariankhosravi)

    Hi Stephen. have you solved the issue? Sounds like file permission issues.

    ste_barrett

    (@ste_barrett)

    Hi Arian,

    I uninstalled and used a different plugin. I’m using a pretty old version of MySQL which seems to be responsible for alot of problems. Am trying to get it updated but not so simple around here…thanks for the mail.

    ste_barrett

    (@ste_barrett)

    Hi Arian,

    I uninstalled and used a different plugin. I’m using a pretty old version of MySQL which seems to be responsible for alot of problems. Am trying to get it updated but not so simple around here…thanks for the mail.

Viewing 3 replies - 1 through 3 (of 3 total)
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