Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » *** Forbidden. Please enable JavaScript. ***

  • Resolved sleeplessinDC

    (@sleeplessindc)


    I cannot use my Contact Us form because I get a message that the site is protected by Cleantalk *** Forbidden. Please enable JavaScript. ***

    I am using Firefox 58.0.2 and JavaScript is on by default. Is there some setting in CleanTalk that has turned it off?

    • This topic was modified 1 year, 7 months ago by  sleeplessinDC.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Thank you for your request.

    Could you try another browser? We need to investigate this issue. We need 1-2 working days.

    Best regards

    Plugin Support sergecleantalk

    (@sergecleantalk)

    One more thing, could you try to disable “Use AJAX for javascript check” option in plugin’s settings? Write to us about the results.

    Hello,

    Same issue here.
    Did what you propsed but did not resolved.
    We tried different browsers with no luck.

    No new user can register.
    Users can only register only when clean talk is disabled.
    That is after updating to the latest version.

    Any ideas?

    Regards

    We are on version 5.89 which causes such behaviour.
    We have the premium version.

    Regards

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Thank you for your request.

    We need more information about this issue. It will be better to continue in our private Ticket System:

    https://cleantalk.org/my/support/open

    Please, copy-paste your question there. This way we will know your CleanTalk profile and could check everything that is required.

    WordPess.org Support Forum is for plugins only.

    Sorry for the inconveniences.

    Your CleanTalk Control Panel: [ https://cleantalk.org/my/ ].

    Best regards.

    done! Thanks 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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