Folders tree not displayed

  • odruard

    (@odruard)


    9 years, 8 months ago

    Hello,
    I encounter an issue with a fresh install of WordPress and Media Library Plus 3.5 : the folders tree is not displayed.
    Where the tree should appear, I only see “Loading” with the small rotating animation.
    I was able to create a folder and upload a picture, then there is only problem with the folders tree. However, I can’t see where the folder has been created and the file uplodaded.
    I tried both installation modes : direct install from WordPress site, and plugin folder upload through FTP.

    https://wordpress.org/plugins/media-library-plus/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author AlanP57

    (@alanp57)

    9 years, 8 months ago

    Hi odruard,

    Often there are problems displaying the file tree when there are incorrect URLs within your media library records. If you can send me a email at alan@maxfoundry.com I’ll send you a plugin that will let you view the URLs of your files and folders to help you determine if they need to be fixed.

    Alan

    Plugin Author AlanP57

    (@alanp57)

    9 years, 8 months ago

    Hi odruard,

    Often there are problems displaying the file tree when there are incorrect URLs within your media library records. If you can send me a email at alan@maxfoundry.com I’ll send you a plugin that will let you view the URLs of your files and folders to help you determine if they need to be fixed.

    Alan

    eapav

    (@eapav)

    9 years, 8 months ago

    I have the same problem, tell me please what to do?

    Plugin Author maxfoundry

    (@maxfoundry)

    9 years, 8 months ago

    Just email Alan.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Folders tree not displayed’ is closed to new replies.