• Resolved acaccese07

    (@acaccese07)


    Hello,

    So i am starting a dropshipping company and when i add an item to cart i’m having an issue with the shipping. The text is all squashed against each other.

    is there anyway to fix this? there seems to be a padding or margin on the text it self. it can’t flow more to the right side
    please look at the imagine

    thanks

    IMAGE

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Just to clarify, were you be able to solve the issue?

    Is the issue still present on your site? If so, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Thank you 🙂

    Thread Starter acaccese07

    (@acaccese07)

    Hello

    no i have not been able to figure out the issue.

    hopefully you can help

    here you go

    `
    ### WordPress Environment ###

    WordPress address (URL): http://www.drawthiscreation.com
    Site address (URL): http://www.drawthiscreation.com
    WC Version: 6.1.1
    REST API Version: ✔ 6.1.1
    WC Blocks Version: ✔ 6.5.2
    Action Scheduler Version: ✔ 3.4.0
    WC Admin Version: ✔ 3.0.3
    Log Directory Writable: ✔
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 7.3.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 8000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d

    SUHOSIN Installed: –
    MySQL Version: 10.3.32-MariaDB
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ❌ Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 6.1.1
    WC Database Prefix: wplp_
    Total Database Size: 10.79MB
    Database Data Size: 10.41MB
    Database Index Size: 0.38MB
    wplp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_actionscheduler_actions: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
    wplp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_actionscheduler_logs: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
    wplp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_fusion_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_fusion_form_entries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_fusion_form_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_fusion_form_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_options: Data: 8.16MB + Index: 0.05MB + Engine MyISAM
    wplp_postmeta: Data: 0.26MB + Index: 0.10MB + Engine MyISAM
    wplp_posts: Data: 1.83MB + Index: 0.04MB + Engine MyISAM
    wplp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wplp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wplp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wplp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wplp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wplp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wplp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

    ### Post Type Counts ###

    attachment: 33
    fusion_element: 3
    fusion_form: 1
    fusion_icons: 1
    fusion_tb_section: 2
    nav_menu_item: 24
    page: 11
    post: 2
    product: 6
    product_variation: 80
    revision: 78
    shop_coupon: 1
    shop_order: 1
    shop_order_refund: 1
    slide: 1
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ❌
    Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔

    ### Active Plugins (9) ###

    Classic Editor: by WordPress Contributors – 1.6.2
    Contact Form 7: by Takayuki Miyoshi – 5.5.4
    Avada Builder: by ThemeFusion – 3.6.1
    Avada Core: by ThemeFusion – 5.6.1
    Simple Page Ordering: by Jake Goldman
    10up – 2.3.4

    Printbest for WooCommerce: by Printbest – 1.0.1
    Variation Swatches for WooCommerce: by Woosuite – 2.1.3
    WooCommerce Payments: by Automattic – 3.6.1
    WooCommerce: by Automattic – 6.1.1

    ### Inactive Plugins (1) ###

    Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19

    ### Settings ###

    API Enabled: ✔
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #8 – /shop/
    Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ❌ Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #11 – /my-account/
    Terms and conditions: ❌ Page not set

    ### Theme ###

    Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: ✔
    Parent Theme Name: Avada
    Parent Theme Version: 7.6.1
    Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php

    ### WooCommerce Payments ###

    Version: 3.6.1
    Connected to WPCOM: Yes
    Blog ID: 202262272
    Account ID: acct_1KN6K92HC2bcXFci

    ### Action Scheduler ###

    Complete: 214
    Oldest: 2022-01-29 20:21:02 +0000
    Newest: 2022-02-03 00:20:43 +0000

    Failed: 1
    Oldest: –
    Newest: –

    Pending: 1
    Oldest: 2022-02-03 01:29:48 +0000
    Newest: 2022-02-03 01:29:48 +0000

    ### Status report information ###

    Generated at: 2022-02-03 00:59:36 +00:00

    Mirko P.

    (@rainfallnixfig)

    Hi @acaccese07,

    Thanks for your System Status.

    That section is controlled by your theme. You could add some CSS to fix the Cart Totals column width targeting the width property of .fusion-body .fusion-builder-column-1 and .fusion-body .fusion-builder-column-2, and it might look something like this.

    Since we do not provide support for customizations it is probably a good idea to get in touch with your theme developers that can assist you in getting this fixed. You can submit a ticket with Avada support here: https://theme-fusion.com/support/submit-a-ticket/.

    If you’re interested in learning CSS we highly recommend using the free tutorials at w3schools. Here, you can find the basics of selectors (how to target the right element on the page), and properties (how to change the element on the page).

    I’m going to close this thread now. Feel free to open a new topic if you have any specific questions on WooCommerce core.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Fix Woocommerce Shipping text issue’ is closed to new replies.