First Backup failed

  • Resolved Nigel

    (@theretiree)


    5 years, 1 month ago

    This was my very first backup. I had tried Updraft and my first backup failed there. I did not like their suggestion that I would have to change the .htaccess file. That is above my pay grade.

    The backup got to: 63% complete on archives and 79% Compression files. This is the debug information. For security reasons, I have not included the debug information, but I did copy it into a Word document, and I can send it to you if you give me a more secure channel.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • happyAnt

    (@duongcuong96)

    5 years ago

    Hello @theretiree
    Please just remove your domain name in the log file, and all should be secure. After that, go to BackWPUp -> Logs -> Download the error log file then upload it to any cloud service then give me the link.
    Thank you!

    happyAnt

    (@duongcuong96)

    5 years ago

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know 😉

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: happyAnt
  • Last activity: 5 years ago
  • Status: resolved