• Resolved W Zaman

    (@wzaman)


    In the following page ,the Finish(শেষ করুন) button does not work.

    • This topic was modified 5 years, 8 months ago by W Zaman.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Harmonic Design

    (@harmonic_design)

    Hi wzaman,
    i just took a look and I think the issue is that you have a corrupted page cache. The combined file from your page cache is broken which is causing the issue.

    Please try clearing the cache from whatever plugin you are using to “minify” and “combine” scripts so that it can rebuild your cache and see if that fixes it.

    EDIT: Looks like you are using W3 Total Cache, so you’ll be able to clear the cache from that plugins settings.

    Also, just a side note, I’ve had issue with W3T before. If you continue to see issues, I recommend switching to the amazing WP Fastest Cache plugin. I always get really good results with that on my sites

    Thread Starter W Zaman

    (@wzaman)

    Not solved.
    NB: I have imported this quiz from my other site.

    Plugin Author Harmonic Design

    (@harmonic_design)

    Sorry, but there is little more that I can do to help you from here. The issue is not with HD Quiz, but with something else on your site messing up JavaScript.

    I’d need access to your site to debug this further for you. If you are willing, please contact me at harmonicdesign.ca

    If not, the only other advice I can give is the following.

    First, edit the quiz and save. If you just did a strait import, then the settings might be messed up. Resaving might fix it.

    Second, you’ll have to do the recommended WordPress debug steps. The steps are as follows.

    1. Switch to default theme. If it now works, then we know the issue is with your theme
    2. If switching themes does not work, then deactivate all plugins except HD Quiz, then re-enable them one-by-one until you find the conflicting one

    I wish I could help more, but HD Quiz is not even able to fully initialize on your site due to the broken javascript (for example you can select multiple answers for the same question). So the issue isn’t just that the finish button isn’t working, it’s that HD Quiz functions are not even actually running on your site.

    Thread Starter W Zaman

    (@wzaman)

    I have filled form from your contact. Please Check

Viewing 4 replies - 1 through 4 (of 4 total)

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