Finding product notes appearing in emails

  • Resolved stunews

    (@stunews)


    4 years ago

    Hi I’ve got a broken link that appears in one of the automated woocommerce emails to customers. I’m trying to track down where this link is. I’ve checked the Woocommerce > Settings > Emails > Completed orders screen and it’s not in there. I’ve checked the product note in the product page. It’s not here either. Getting quite frustrated!! I have no idea where this copy could be coming from. Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Igor H

    (@ihereira)

    4 years ago

    Hello,

    Can you provide a screenshot showing the issue? You can submit screenshots via https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    Can you provide the following information as well?

    Share a copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    Looking forward to hearing from you.

    Thread Starter stunews

    (@stunews)

    4 years ago

    I’ve found the product notes where they are.. Thanks

    Igor H

    (@ihereira)

    4 years ago

    Hello,

    Glad to hear you figured this out. Let us know if there are any questions.

    Cheers.

    Igor H

    (@ihereira)

    4 years ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Finding product notes appearing in emails’ is closed to new replies.

  • 4 replies
  • 2 participants
  • Last reply from: Igor H
  • Last activity: 4 years ago
  • Status: resolved