• I am finishing up a website for a client (yay!) using WP. Of course I’ll walk through how to work the plugins I’ve installed and anything specific, but this is the kind of client that will email me all day about silly stuff – the time waster kind if you know what I mean.

    Is there documents online that I can point my client to when asking questions of “how do I make a post” or “how do i make a page” or “how can i add stuff on the side menu (widgets)”??? I would much rather send them to a good resource that covers the primers, and then answer specific questions after that. Any help would be great, because most documentation on here is questions a developer would ask, not a business exec that has no idea how to turn a computer on, much less make a WP post.

    Also – totally unrelated, but for about ten times I try to login to make a post and when I click go it sends me to a blank white page. On the 12th go it will finally log me in. Hopefully it is just me.

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  • http://www.youtube.com search for “wordpress”

    And here for that matter. Now.. would that have been so hard for you to do?
    http://www.google.com/search?hl=en&q=wordpress+video+tutorials

    Joni, customers tend to choose like-minded service providers 🙂

    OP, consider offering your client an “introductory support package” when you deliver the site. I’m not really a web designer, but I do work in a service industry, so I think it makes good sense for you to offer them a “good deal” on some customised assistance with their new site.

    It’s as easy as adding the offer to the end of your invoice.

    That way they know that they’ve just paid you for the design, not for a lifetime of slave labour, and they also know how they should proceed if they’re willing to pay for some support to get them started.

    Yay for upselling 😉

    Just a thought 😉

    Gee, I’m glad I thought of that.:-P (That’s excellent advice and I really do not know why I never thought of it before. Where have you been all my life?)

    I’ve been dying to try Wink for a while. Thanks for that kick in the pants.

    glad to be of service 🙂

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