Filters only show on customizer

  • Corjen

    (@corjen)


    9 years, 7 months ago

    Hi,

    We have a really strange problem with the ajax filters. They don’t show on regular pages, but when we view the site through the customizer, they show and work just fine. How is this even possible? Any suggestions for a fix? We’re running the latest plugin version and the latest WP version.

    Hope to hear from you soon!

    Corjen

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YITHEMES

    (@yithemes)

    9 years, 7 months ago

    Hi,

    you use the product filter widget in standard WooCommerce pages ?
    Let me know.
    Have a nice day
    YITH

    Thread Starter Corjen

    (@corjen)

    9 years, 7 months ago

    Yes,

    Like here: https://www.optiekkale.nl/product-categorie/brillen/heren/. They should show in the sidebar above ‘Categorieën’.

    Plugin Author YITHEMES

    (@yithemes)

    9 years, 6 months ago

    Hi @corjen,

    If Ajax Product Filter does not show filters or not show results for attributes / categories / tags if you’re using WooCommerce 2.6.x, please, follow these simple steps:

    1. Update the plugin to version 3.0.6

    If you have an active cache plugin, please, do also the following:

    2. Go to WooCommerce > System Status > Tools and click on recount terms

    3. Empty the cache (if any)

    If still the filters do not show up:

    4. copy and paste the following code into the functions.php file of your current theme:

    add_filter (‘yith_wcan_use_wp_the_query_object’, ‘__return_true’);

    and go through steps 2 and 3 once again.

    Let me know if this works on your website.
    Thanks
    Have a nice day
    YITH

Viewing 3 replies - 1 through 3 (of 3 total)

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