Filters are empty

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Giuseppe Madaudo

    (@askmagic)

    4 years, 10 months ago

    Hi there,
    from a quick check on your URL, it seems that you have installed our plugin, but you’re currently displaying filters from another tool, that’s why no options are displayed even if the plugin has been configured.
    Please, make sure you disable the other tool, and if the issue persists, do not hesitate to update your post.

    Thread Starter christianmax

    (@christianmax)

    4 years, 10 months ago

    Hi,

    What plugin would cause a disruption? I do not have any other filtering plugin installed.

    Thanks

    Plugin Support Alessio Torrisi

    (@alessio91)

    4 years, 10 months ago

    Hi there,
    at the moment you’re not showing in the sidebar any preset made using our plugin, so you should check if you add that as widget, at first.
    Then try disable one by one plugins and theme and check if the problem persists.

Viewing 3 replies - 1 through 3 (of 3 total)

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