Filter behavior on mobile devices is strange

Resolved shilpahanchinal
(@shilpahanchinal)

6 years, 2 months ago

Hello,
(1) The price filter is not working on mobile device.
(2) Also the behavior of the filter is strange on mobile device i.e., the scrolling of filter options is not smooth.
I have created a pop up using Elementor pro(2.8.4) and displaying the default sidebar(all AAPF filters are added to the sidebar) in that pop up.I’m attaching a image for reference.
https://ibb.co/dWvLkvH
I have all plugins updated to the latest versions available.
If you want access to the website, please let me know your support email id, I will mail the login credentials.

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Dmytro Holovnia
(@dholovnia)

6 years, 2 months ago

Hello,

Please provide your site url. No need for the login credentials. Just url where I can see problem.

Regards,
Dima

Thread Starter shilpahanchinal
(@shilpahanchinal)

6 years, 2 months ago

Hi,
My website was in development mode, so I offered login credentials. Anyway I’m disabling the development mode now. The page on which I’m using the filter is : https://www.amsty.in/product-category/men/shirt
The problem with the filter is when I use it on mobile. On desktop it looks good. So please visit the url using a mobile device.
Thanks in advance for your response.

Plugin Author Dmytro Holovnia
(@dholovnia)

6 years, 2 months ago

The problem is how elementor is showing/hidding the sidebar. It is removing elements and recreate them BUT not re-initializing needed javascript for the slider.

Plugin Author Dmytro Holovnia
(@dholovnia)

6 years, 2 months ago

You can see our filters with custom sidebar in action here – https://woocommerce-products-filter.berocket.com/woocommerce-products-filter-demo-2/
There are no issues with slider.

Thread Starter shilpahanchinal
(@shilpahanchinal)

6 years, 2 months ago

Do you mean I have to contact the Elementor team for this problem?

Plugin Author Dmytro Holovnia
(@dholovnia)

6 years, 2 months ago

You can try to contact Elementor team. Maybe they have some walkaround for this.

Thread Starter shilpahanchinal
(@shilpahanchinal)

6 years, 2 months ago

Thank you Dima Holovnia for your quick response.

Viewing 7 replies - 1 through 7 (of 7 total)

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