• Resolved alisonchufd

    (@alisonchufd)


    Hello,

    It’s me again! I can’t get the filters to work. When every I click on the filter button it just takes me to the top of the page.

    I have a second question – I’ve got multiple directories, is it possible to link tags to directories or categories?

    Any ideas?

    Thanks

    • This topic was modified 4 years, 8 months ago by alisonchufd.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @alisonchufd,

    Thank you for reaching out.

    1. I can’t get the filters to work. When every I click on the filter button it just takes me to the top of the page.

    – It seems like a conflict related issue. Please run a conflict test using the following doc: https://directorist.com/documentation/directorist/articles/how-to-perform-a-plugin-conflict-test/ I was unable to reproduce the issue locally using the TwentyTwentyOne theme.
    You can also check after flushing your permalink. Make sure that the permalink setting is set to anything but “Plain”.

    2. I’ve got multiple directories, is it possible to link tags to directories or categories?
    – This feature is not available at the moment. I will forward it to our dev team. They might consider it in the future if we get similar requests.

    Kind regards

    Thread Starter alisonchufd

    (@alisonchufd)

    Hello,

    Thanks for your reply. I’ve run a conflict test and it seems to be a theme issue. Is there anything you can suggest?

    Thanks,

    Alison

    Hello @alisonchufd,

    Isn’t it the Twenty Twenty-One theme? I could not reproduce the issue locally using Twenty Twenty-One. If you have applied any custom code within the theme files, please check after disabling the codes. If you haven’t applied any code, reach out to our support channel here: https://directorist.com/contact One of our support representatives will get back to you.

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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